Privacy policy app

This privacy policy applies to the Opencanyon app (hereinafter referred to as the "application") for mobile devices, which was created by Opencanyon (hereinafter referred to as the "service provider") as an open source service.

Data collection and use

The Application collects information when you download and use it. This information may include the following:

  • Your device Internet Protocol address (e.g. IP address)
  • Error messages that occur while using the app
  • Information about the use of the app immediately before the error occurred and when the app was launched
  • Date and time of the error
  • Device information: Operating system and version, app version and device model
  • Identifier to identify errors on the same device
  • Status of the device: battery charge and temperature, charge status, boot time, storage space and connection type (Wi-Fi/mobile data), (free) storage space, preferred language, device orientation, screen resolution and density, time zone

The application does not collect precise information about the location of your mobile device.

The application collects the location of your device, which helps the service provider to determine your approximate geographic location and use it in the following ways:

  • Geolocation services: The service provider uses location data to provide features such as personalized content, relevant recommendations and location-based services.
  • Analysis and improvements: Aggregated and anonymized location data helps the service provider to analyze user behavior, identify trends and improve the overall performance and functionality of the application.
  • Third-party services: Occasionally, the service provider may transmit anonymized location data to external services. These services help to improve the application and optimize its offerings.

The Service Provider may use the information you provide from time to time to contact you and provide you with important information, required notifications and marketing promotions.

For a better experience when using the Application, the Service Provider may require you to provide certain personal information such as IP and stack trace data. The information requested by the Service Provider will be retained by them and used in accordance with this Privacy Policy.

**Third party access

Only aggregated, anonymized data is periodically transmitted to external services to help the service provider improve the application and its service. The Service Provider may share your information with third parties in the ways described in this Privacy Policy.

Please note that the Application uses third party services that have their own privacy policies for handling data. Below are the links to the privacy policies of the third-party services used by the Application:

The service provider may disclose user data provided and automatically collected information:

  • When required by law, such as to comply with a subpoena or similar legal process;
  • When they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • With their trusted service providers who work on their behalf, have no independent use of the information we share with them, and have agreed to abide by the rules set forth in this Privacy Policy.

Opt-Out Rights

You can stop all data collection by the application simply by uninstalling it. You can use the standard uninstall processes that may be available as part of your mobile device or through the mobile application marketplace or network.

Data retention policy

The service provider stores user data for as long as you use the application and for a reasonable time thereafter. If you would like the Service Provider to delete the User Data you have provided through the Application, please contact us at app@opencanyon.org and we will respond in a reasonable time.

Security

The Service Provider endeavors to protect the confidentiality of your information. Service Provider provides physical, electronic and procedural safeguards to protect the information we process and maintain.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to check this Privacy Policy periodically for changes, as continued use constitutes acceptance of any changes.

This Privacy Policy is effective from 01.01.2024.

Your consent

By using the application, you consent to the processing of your information in accordance with this Privacy Policy